Published on
November 13, 2025

With millions of jobs spread across multiple regions, the tourism industry is one of the biggest and fastest-growing in the world. The global tourism industry is expected to grow significantly, according to recent insights shared by Ahmed Al-Khatib, the minister of tourism for Saudi Arabia. The Minister claims that the tourism industry currently employs over 357 million people worldwide and is predicted to generate almost 90 million new jobs by 2034.
This substantial increase in employment has the potential to change the nature of work globally and offer millions of people worthwhile opportunities. The statement was given at the opening of the Tourise conference and exhibition in Riyadh, Saudi Arabia, where more than fifty ministers of tourism from various countries convened to talk about the future of tourism, with a particular emphasis on the effects of artificial intelligence and technology.
Addressing the Gap in the Tourism Sector: A Critical Call for Action
In his address at the conference, the Minister underscored the pressing issue of a gap in tourism jobs that currently exists. With the tourism sector growing rapidly, there is an urgent need for solutions to fill the shortage of 40 million jobs, which could hinder the sector’s ability to meet its potential. This gap presents a significant challenge but also an opportunity for collaboration and innovation.
The call for immediate solutions was further emphasised at the United Nations General Assembly, where global leaders discussed practical strategies to fill this gap. Both the public and private sectors were encouraged to cooperate and adopt innovative solutions to tackle the issue. This collaborative approach is seen as essential in ensuring that the tourism industry continues to grow and provide sustainable jobs.
Artificial Intelligence in Tourism: The Role of Technology and Human Interaction
One of the key topics discussed at the conference was the role of artificial intelligence (AI) in the tourism industry. The Minister pointed out that while AI is becoming an unstoppable force in the sector, it cannot entirely replace the essential human touch in certain services. AI can significantly enhance operational efficiency, personalisation, and customer experience, but human interaction remains vital, especially in areas like hospitality, customer service, and cultural tourism.
AI’s potential to streamline operations and improve service delivery has been recognised across the tourism sector. For example, AI is already being used in booking systems, chatbots, and virtual assistants, which can handle large volumes of customer enquiries. However, it is clear that technology must complement human expertise rather than replace it entirely. The tourism industry must find a balance between the benefits of automation and the irreplaceable value of personal customer service.
Tourism’s Contribution to Gender Equality and Youth Employment
The tourism industry is known for providing diverse employment opportunities, and its benefits extend beyond job creation. One of the most remarkable aspects of the tourism sector is its contribution to gender equality and youth employment. According to the Saudi Minister of Tourism, 40% of the global workforce in tourism is made up of women, while 30% is comprised of young people.
These figures highlight the sector’s role in providing sustainable employment opportunities for both women and youth, two groups that often face barriers to entry in the job market. The tourism sector’s inclusive nature has allowed women and young people to pursue careers in various fields, from hotel management to travel agencies, and even in leadership roles within the industry.
This shift towards greater gender equality and youth empowerment in tourism is not only vital for economic growth but also for social development. By continuing to create opportunities for these groups, the tourism industry can play a crucial role in fostering a more inclusive and diverse global workforce.
Tourism’s Role in Global Economic Development
The tourism sector is a key driver of global economic growth, contributing significantly to both developed and developing nations. The industry generates billions in revenue each year, supports millions of businesses, and provides jobs across a wide range of skill levels. From travel agencies and airlines to hospitality and cultural tourism, the sector offers a diverse array of employment opportunities.
In Saudi Arabia, for instance, tourism is expected to become a cornerstone of the country’s Vision 2030 plan, which seeks to diversify the economy away from oil dependence. The Saudi government has made significant investments in tourism infrastructure, such as the development of new resorts, cultural sites, and entertainment venues. These efforts are aimed at attracting both international visitors and creating new jobs for the local workforce.
A Bright Future for Tourism Jobs and Opportunities
Without a doubt, a period of transformation is about to begin in the global tourism industry. The industry has enormous potential to generate long-term employment and economic growth, with millions of new jobs expected to be created by 2034. All facets of society, including governments, corporations, and international organizations, must work together and take immediate action to close the 40 million job gap.
The tourism industry must continue to be flexible and progressive as technology continues to influence the sector. Although artificial intelligence will become more prevalent, human interaction will always be necessary to provide the superior service that travelers demand. Additionally, the tourism industry’s focus on youth employment and gender equality will contribute to the development of a more diverse and inclusive workforce, which will benefit society at large.
The tourism sector is positioned for sustained growth and success by embracing innovation, teamwork, and inclusivity, providing millions of people worldwide with exciting career opportunities.
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